Journal of Retailing and Consumer Services

The influence of tourism experience and well-being on place attachment

Enhancing brand relationship performance through customer participation and value creation in social media brand communities

The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing

The influence of identity-driven customer engagement on purchase intention

Corporate social responsibility as a determinant of corporate reputation in the airline industry

Anthropomorphism and augmented reality in the retail environment

A study on the reciprocal relationship between user perception and retailer perception on platform-based mobile payment service

Do altruistic and egoistic values influence consumers’ attitudes and purchase intentions towards eco-friendly packaged products? An empirical investigation

Shoppers’ attachment with retail stores: Antecedents and impact on patronage intentions

Who is innovating? An exploratory research of digital technologies diffusion in retail industry

What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site

The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: A trust transfer perspective

Psychological mechanisms of brand love and information technology identity in virtual retail environments

Exploring purchase intention in cross-border E-commerce: A three stage model

Online second-hand shopping motivation – Conceptualization, scale development, and validation

Evaluating consumer attitudes toward electromobility and the moderating effect of perceived consumer effectiveness

Relationship quality determinants and outcomes in retail banking services: The role of customer experience

A customer value perspective to service experiences in restaurants

Mirror, mirror, on the menu: Visual reminders of overweight stimulate healthier meal choices

Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store

Effects of perceived justice of fair trade organizations on consumers’ purchase intention toward fair trade products

Investigating brand visibility in luxury consumption

Creating brand engagement through in-store gamified customer experiences

Understanding ethical purchasing behavior: Validation of an enhanced stage model of ethical behavior

Consumer preferences for beer attributes in Germany: A conjoint and latent class approach

The interactive effect of emotional appeals and past performance of a charity on the effectiveness of charitable advertising

The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences

Customer trust recovery: An alternative explanation

David versus Goliath - Service quality factors for niche providers in online retailing

The effects of deviant customer-oriented behaviors on service friendship: The moderating role of co-production

Consumer behaviour and disposition decisions: The why and how of smartphone disposition

Unravelling the intellectual discourse of implicit consumer cognition: A bibliometric review

On linking socioeconomic status to consumer loyalty behaviour

Coordination through cooperative advertising in a two-period consumer electronics supply chain

Unfolding the characteristics of incentivized online reviews

Online price search across desktop and mobile devices: Evidence on cyberslacking and weather effects

Bullseye: An argument for effectively managing retail stakeholder relationships

Me or just like me? The role of virtual try-on and physical appearance in apparel M-retailing

Go pop-up: Effects of temporary retail on product- and brand-related consumer reactions

Shape congruence in product design: Impacts on automatically activated attitudes

Online consumer learning as a tool for improving product appropriation

When do-good meets empathy and mindfulness

Competent or threatening? When looking like a “salesperson” is disadvantageous

Sophisticated, iconic and magical: A qualitative analysis of brand charisma

The small, inventory free retail format: The impact on consumer-based brand equity and purchase behavior

Here today, gone tomorrow: The organization of temporary retailscapes and the creation of frenzy shopping

‘You are where you shop’: Examining stereotypes about town center shoppers